Taransay Cottage Terms and Conditions

 

Taransay Cottage, Bridge of Orchy PA36 4AD - Andrew and Kirsty Freeland

Phone 07434 661147 - Email: (stay@ before the website name - to avoid spam)

 

By using the website, making a booking or staying at Taransay Cottage you agree to the following terms and conditions. If you have any questions then please contact us.

 

Prices

The price of the accommodation includes the following:

Electricity, linen, hot water, and heating.

 

Pets

One well-behaved pet is welcome by prior arrangement. A dog bed and towel can be provided. Pets are not allowed on the furniture and can sleep in the kitchen, or in one of the bedrooms designated for sharing with your pet. Please ask for details.

 

Occupancy

The cottage is designed for use by up to 6 people. No additional people are allowed.

 

Acceptance of Children

We welcome children of all ages within the occupancy limit of 6.

 

Cancellation and Insurance

By making your booking, our agreement is a legal contract. Your deposit of £150 is non-refundable. You must make the final payment 60 days before your holiday start date. If you cannot take your holiday and the booking cannot be re-let, you are still liable to pay for the booking as detailed below:

 

If you cancel less than 14 days from the holiday start date there is no refund. If less than 30 days, but more than 14 days from the start date, we will refund 50% of the final payment. Note that the original deposit is non-refundable.

 

If we do succeed in re-letting the booking, you are no longer liable for the final payment, or we will refund the final payment to you if you have already paid it.

 

Please note that your deposit is not refundable under any circumstances. We would recommend that you take out cancellation insurance to cover this cost.

 

Refund Policy

Your online booking can be cancelled in total within 14 days of booking.

 

Non-availability of Accommodation

We would only cancel your holiday if your accommodation was unavailable for reasons beyond our control. We would refund all monies paid by you for the holiday. Our liability would not extend beyond this refund.

 

Water Supply

The cottage is supplied by a private water supply owned jointly by the property owners of Bridge of Orchy. The source of this supply is a mountain stream. There is a filtration plant for the village and each property has a filter and ultraviolet treatment system. As with all private water supplies, regardless of treatment, the water should be boiled for the very young, elderly and those with compromised immune systems.

 

Drainage

The cottage also has a private septic tank for drainage. If the water supply to the cottage fails or the drainage fails and is unavailable for more than two days, you will need to leave the accommodation for environmental health reasons and we will refund the remainder of your holiday. Our liability would not extend beyond this refund.

 

Arrival

Your accommodation will be available to you from 3pm on the day of arrival, unless otherwise arranged. We may not be able to accommodate you if you arrive earlier than the agreed time as we will be busy preparing the cottage.

 

Late arrival procedure

Please ensure you contact us no later than 10am to let us know if you will be arriving late.  The latest arrival time would be 6pm unless by prior arrangement.

 

Departure

Please be ready to leave the accommodation by 11am on the day of departure, unless otherwise arranged.

 

Damages and Breakages

Please take care when staying in our property. You are responsible and liable for any breakages or damages, which you cause, to the accommodation or its contents. All we ask is that you report any incidents as they occur. We do not normally charge for minor breakages, but we may send you an invoice for repair or making good if the damage or breakage is significant, and we may make an additional charge of £50 if you did not report this. Your pet is welcome but if it creates damage or unreasonable mess then we may charge a fee for additional cleaning or repairs.

 

Liability

We do not accept any liability for any damage, loss or injury to any member of your party or any vehicles or possessions, unless proven to be caused by a negligent act by ourselves or our employees or contractors whilst acting in the course of employment.

 

Privacy Policy

Any data collected during the course of this booking will be stored on our computer(s).  With your permission we may from time to time contact you about promotions and offers.  We will not share your details with any third party. Your payment details are handled by PayPal and we do not see these. We may use cookies on our website for visitor statistics and to improve your browsing experience, these do not hold any personal details and you can choose to refuse use of cookies when entering the site.

 

Parking

On street parking is available next to the cottage and there is additional parking on the street nearby. you must not block access to the railway level crossing.

 

Wireless Internet

Wireless internet is available but the service is not guaranteed. The broadband is slow and unsuitable for streaming or large downloads.

 

No Smoking

There is no smoking permitted anywhere in the property or gardens, enjoy the fresh air.

 

Neighbours

This is a quiet, rural area so please minimise noise and enjoy the peace. The railway passes the front of the cottage and there are several, slow-moving trains a day, these are not very noisy. The railway crossing is used by British Rail for access so sometimes there are vehicles accessing the line after hours.

 

Recycling

There is a blue recycling bin for cardboard and cartons. The green bin is for non-recyclable waste. There is a glass recycling skip in the hotel car park. Please respect our lovely environment and recycle where possible.

 

Occupancy

The cottage is suitable for a maximum of 6 people. No stag or hen groups are allowed or hunting parties. No weapons can be stored in the property.

 

Accessibility

The cottage was built in 1901 and all entrances have one or two steps. The path is gravel and slopes up to the cottage. The doors are of traditional width. Wheelchair users please note that although the property is all on one level, there are a couple of steps into the property at the main door through a porch and also at the French doors in the bedroom and kitchen. Ask if you are unsure.

 

Payment

Payments are by cash, bank transfer, cheque, or PayPal. You must pay the full fee before staying with us. If you fail to pay prior to your stay your booking will be cancelled, any deposit will not be refunded.

 

Website Content

All website content is copyright and images should not be used without permission. If you wish to link to the website in any way you must obtain permission. We are not liable for any external web content from links or from the non-availablity of the website.